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Gainsight Product Certifications
Take Gainsight product training and earn valuable certifications.
Customer Success Career Hub
Explore Gainsight's Customer Success Job Board.
Gainsight Foundations
Are you a brand new Gainsight Admin? Start here!
English
Gainsight End User
Gainsight Certification Programs
We offer continuous learning and multiple levels of certification for Gainsight Administrators and Customer Success professionals.
Skilljar PX Survey Test
English
Product Experience
Adoption Champion Training
This short course explains the Adoption Champion role and responsibilities in Gainsight implementations.
15 min
English
CS Admin: Data Management
LEVEL 1 PREP - Teaches you how to load and manage your data in Gainsight.
30 min
English
Customer Success
Admin
Data & User Management
CS Admin: Foundations of Gainsight
LEVEL 1 PREP - Brand new Gainsight Administrator? Start here!
30 min
English
Customer Success
Admin
CS End User: Sally the AI Bot
Overview of what Sally is and how to use Sally in-app and in Slack to have quick and convenient access to your customer data
18 min
English
Customer Success
Mobile & Sally AI Bot
End User
CS Admin: User Management
LEVEL 1 PREP - Teaches you how to add and manage users in Gainsight.
30 min
English
Customer Success
Admin
Data & User Management
TEST Gainsight End User Certification
English
Certification
CS End User: Team View
This course provides an overview of Team View, and explains how to use Team View to access customer information in Gainsight from the Salesforce Account or Opportunity pages.
11 min
English
Customer Success
End User
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