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Welcome to
Gainsight University

Explore our free online training, register for premium virtual instructor led courses, or earn professional certifications.

Don’t know where to start? Watch the overview

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Skilljar PX Survey Test

[LANGUAGE] English [PRODUCT] Product Experience

CS Admin: Foundations

LEVEL 1 PREP - Brand new Gainsight Administrator? Start here!

[LANGUAGE] English [PRODUCT] Customer Success [ROLE] Admin

Adoption Champion Training

This short course explains the Adoption Champion role and responsibilities in Gainsight implementations.

[LANGUAGE] English

CS End User: Team View

This course provides an overview of Team View, and explains how to use Team View to access customer information in Gainsight from the Salesforce Account or Opportunity pages.

[LANGUAGE] English [PRODUCT] Customer Success [ROLE] End User

CS End User: Sally the AI Bot

Overview of what Sally is and how to use Sally in-app and in Slack to have quick and convenient access to your customer data

[LANGUAGE] English [PRODUCT] Customer Success [FEATURE] Mobile & Sally AI Bot [ROLE] End User

CS Admin: Data Management

LEVEL 1 PREP - Teaches you how to load and manage your data in Gainsight.

[LANGUAGE] English [PRODUCT] Customer Success [ROLE] Admin [FEATURE] Data & User Management

CS Admin: User Management

LEVEL 1 PREP - Teaches you how to add and manage users in Gainsight.

[LANGUAGE] English [PRODUCT] Customer Success [ROLE] Admin [FEATURE] Data & User Management

TEST Gainsight End User Certification

[LANGUAGE] English Certification

Gainsight Foundations

Are you a brand new Gainsight Admin? Start here!

[LANGUAGE] English