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Gainsight University

Explore our free online training, register for premium virtual instructor led courses, or earn professional certifications.

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CS Admin: Foundations
LEVEL 1 PREP - Brand new Gainsight Administrator? Start here!
50 min
[LANGUAGE] English [PRODUCT] Customer Success [ROLE] Admin
Skilljar PX Survey Test
[LANGUAGE] English [PRODUCT] Product Experience
Admin - Basic Data Management - SFDC (v1)
This four part course covers the following: Data Spaces, Data Management, MDA, Key Concepts, MDA Interface, and Loading Data to MDA Objects
02:38:10
[LANGUAGE] English [ROLE] Admin [FEATURE] Data & User Management
Adoption Champion Training
This short course explains the Adoption Champion role and responsibilities in Gainsight implementations.
15 min
[LANGUAGE] English
CS End User: Team View
This course provides an overview of Team View, and explains how to use Team View to access customer information in Gainsight from the Salesforce Account or Opportunity pages.
11 min
[LANGUAGE] English [PRODUCT] Customer Success [ROLE] End User
CS End User: Sally the AI Bot
Overview of what Sally is and how to use Sally in-app and in Slack to have quick and convenient access to your customer data
18 min
[LANGUAGE] English [PRODUCT] Customer Success [FEATURE] Mobile & Sally AI Bot [ROLE] End User
CS Admin: Data Management
LEVEL 1 PREP - Teaches you how to load and manage your data in Gainsight.
30 min
[LANGUAGE] English [PRODUCT] Customer Success [ROLE] Admin [FEATURE] Data & User Management
CS Admin: User Management
LEVEL 1 PREP - Teaches you how to add and manage users in Gainsight.
30 min
[LANGUAGE] English [PRODUCT] Customer Success [ROLE] Admin [FEATURE] Data & User Management
TEST Gainsight End User Certification
[LANGUAGE] English [FEATURE] Certification
Gainsight Foundations
Are you a brand new Gainsight Admin? Start here!
[LANGUAGE] English